Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) form a legally binding agreement between you (“you”, “your”) and FRPB (“FRPB”, “we”, “us”, “our”) governing your access to and use of the FRPB website at frpb.in, the FRPB desktop application, and any related services (collectively, the “Service”). By creating an account, purchasing a plan, downloading, installing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms and our End User License Agreement, Privacy Policy and Refund Policy. If you do not agree, you must not use the Service.

2. Description of Service

FRPB is a desktop software utility for mobile-device recovery, diagnostics, firmware management and repair workflows, together with a website that provides account management, licence delivery and documentation. The Service is intended for device owners and professional repair technicians who are legally authorised to service the devices on which they use it.

Device recovery results depend on the specific device, its condition, firmware and the procedure used. We do not guarantee that any device will be recoverable, bootable or usable after using the Service.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Service. Where you use the Service on behalf of a business, you represent that you are authorised to bind that business to these Terms. The Service is not intended for use where such use would be prohibited by applicable law.

4. Account Registration and Security

To purchase or access paid features you must create an account using a valid email address. You agree to:

• Provide accurate, current and complete information.
• Keep your login credentials confidential and not share your account with any other person.
• Notify us promptly at support@frpb.in of any unauthorised use of your account.

You may not create more than one account to circumvent plan or device limits, and you may not transfer your account to another person. We may suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.

5. Plans, Pricing and Payments

Plans are offered as a 6-month plan or a lifetime plan as described on our pricing page and in your order confirmation:

• 6-Month Plan — a one-time purchase that grants access for one hundred and eighty (180) days from the date of purchase and permits activation on one (1) device. It does not renew automatically; when the term ends you may purchase a new plan to continue using the Software.
• Lifetime Plan — a one-time purchase that grants perpetual access under the device limits of the plan, permitting activation on up to five (5) devices, subject to these Terms and our EULA.

All amounts are stated in United States Dollars (USD), the primary currency for the Service. Payments are processed by our payment gateway; you authorise us and our processor to charge the payment method you provide. Prices are inclusive of applicable taxes unless stated otherwise. Fees are non-refundable except as provided in our Refund Policy. If your payment fails, we may suspend access until payment is successfully completed.

6. License Grant

Subject to your compliance with these Terms, the EULA and payment of the applicable fees, FRPB grants you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use the Software for your own personal or professional device-recovery purposes, strictly within the device and duration limits of the plan you purchased. The Software is licensed, not sold; no ownership or title is transferred to you.

You may install the Software on any number of computers that you control, but you may activate and use it only on the number of devices permitted by your plan at any one time. A device is counted once it has been activated under your account. If you need to replace or re-activate a device, contact support within the limits of your plan.

7. License Restrictions

Except to the extent expressly permitted by applicable law, you may not:

• Reverse engineer, decompile, disassemble, translate or otherwise attempt to derive the source code, algorithms or underlying structure of the Software.
• Modify, adapt, create derivative works of, or merge the Software with any other software.
• Redistribute, publish, upload, share or make the Software available to any third party, whether for free or for consideration.
• Rent, lease, sublicense, sell, resell, or commercially exploit the Software or any licence key, or use it as part of a service bureau for third parties without our prior written consent.
• Remove, alter or obscure any copyright, trademark, licence or other proprietary notice on the Software or its documentation.
• Circumvent, disable or interfere with any licence-enforcement, activation, authentication or security mechanism.

8. Acceptable Use

You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, or restrict the use and enjoyment of the Service by, any other person. You must have the legal right to access and service every device on which you use the Software.

In particular, you may only use the recovery, reset and unlock features on devices you own or are expressly authorised by the owner to service, and only in compliance with applicable laws, the device manufacturer’s terms, and the rights of any person or organisation that owns the device or the data on it.

9. Prohibited Conduct

You may not:

• Use the Service to bypass, circumvent or remove security protections — including FRP, activation locks, passcodes, encryption or bootloader locks — on a device you do not own or are not authorised to service.
• Use the Service in violation of any law or third-party rights.
• Distribute the Software or licence keys to third parties, or resell them without our prior written consent.
• Interfere with, disrupt or attempt to gain unauthorised access to our systems or servers.
• Circumvent rate limits, access controls or other security measures we put in place.
• Use the Service to transmit spam, malware, or any unlawful, harmful, threatening, abusive or harassing content.

10. User Responsibility and Device Data

The Service may perform operations that alter, reset or erase data on a device. You are solely responsible for:

• Ensuring you have authorised access to each device you service.
• Backing up any important data before performing recovery, reset or unlock operations.
• Any loss of data, photos, messages, accounts, settings or other content resulting from your use of the Service.
• Ensuring each operation complies with applicable law and the rights of the device owner.

11. Third-Party Services

The Service relies on or links to third-party services, including a payment gateway, an authentication provider, an email-delivery service and documentation resources. Your use of those services is governed by their own terms and privacy policies. We are not responsible for the availability, security or content of third-party services.

Card and other online payments are handled by our payment gateway using PCI-DSS compliant infrastructure; we do not store full payment instrument details. Payment amounts may be subject to foreign exchange rates and transaction fees imposed by the gateway or your bank, which may affect the final amount charged.

12. Changes to the Service

We may update, modify or discontinue the website or the Software at any time, with or without notice. We may add or remove features, change device support, or adjust plan terms. We will make reasonable efforts to notify you of material changes that affect your use.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, SECURE OR FREE OF HARMFUL COMPONENTS, OR THAT IT WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR RECOVERY RESULT.

No advice or information obtained from FRPB, whether oral or written, creates any warranty not expressly stated in these Terms.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER FRPB NOR ITS OFFICERS, EMPLOYEES, AGENTS OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL OR OTHER INTANGIBLE LOSS, ARISING OUT OF OR RELATING TO THE SERVICE, THESE TERMS OR ANY COURSE OF DEALING, EVEN IF FRPB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

FRPB’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED STRICTLY TO THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO FRPB FOR THE LICENCE GIVING RISE TO THE CLAIM during the twelve (12) months immediately preceding the event giving rise to the claim. If you have paid no fees, FRPB’s total liability shall not exceed one hundred United States Dollars (USD 100).

Nothing in these Terms limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by applicable law.

15. Indemnification

You agree to defend, indemnify and hold harmless FRPB and its officers, employees, agents and affiliates from and against any third-party claims, damages, losses, liabilities and expenses (including reasonable legal fees) arising out of or relating to your breach of these Terms, your use of the Service in violation of applicable law, or your violation of any third party’s rights.

16. Suspension and Termination

We may suspend or terminate your access to the Service, in whole or in part, if:

• You breach these Terms and do not cure the breach after notice.
• You engage in fraud, abuse, or use the Service in violation of applicable law.
• We are required to do so by law, a court order, or to protect the safety of our users or the public.
• We discontinue the Service or a plan, subject to any prepaid, non-refundable fees as required by law or our Refund Policy.

You may stop using the Service at any time. On termination you must stop using the Software and uninstall it from all computers. Provisions that by their nature should survive termination — including ownership, licence restrictions, disclaimers, liability limits, indemnification, governing law and dispute resolution — remain in effect.

17. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them are governed by and construed in accordance with internationally recognised commercial law principles, without regard to conflict-of-laws rules, and the United Nations Convention on Contracts for the International Sale of Goods shall not apply. Nothing in this section deprives you of the protection of any mandatory consumer-protection rules of your country of residence.

Dispute resolution. If a dispute arises, you and FRPB agree to first attempt to resolve it amicably by contacting us at legal@frpb.in and negotiating in good faith for a period of thirty (30) days. If the dispute is not resolved within that period, it shall be referred to and finally resolved by binding arbitration administered under internationally recognised arbitral rules, before a sole arbitrator appointed by mutual agreement, and the language of the arbitration shall be English. Where mandatory consumer law applies, you may also bring proceedings before the competent courts of your country of residence.

Subject to the arbitration clause above, any matter not subject to arbitration shall be handled by a court of competent jurisdiction, unless mandatory consumer law provides otherwise. Nothing in this section prevents either party from seeking urgent interim or injunctive relief from a competent court.

18. General Provisions

• Severability. If any part of these Terms is held invalid or unenforceable, the rest remain in full force and effect.
• Waiver. Our failure to enforce any right under these Terms does not waive that right.
• Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition or sale of assets.
• Entire Agreement. These Terms, together with our EULA, Privacy Policy, Refund Policy and any applicable plan or order terms, constitute the entire agreement between you and FRPB and supersede all prior or contemporaneous communications.
• Amendments. We may amend these Terms by posting the amended version on our website with an updated “Last updated” date. Your continued use after the effective date constitutes acceptance.
• Force Majeure. We are not liable for delays or failures to perform caused by events beyond our reasonable control, including network outages, acts of government, disasters, or failures of third-party services we rely on.
• Contact. Questions about these Terms may be sent to support@frpb.in or, for legal matters, legal@frpb.in.