Support
Contact Us
FRPB is a remote-first, globally distributed service, so the fastest way to reach us is by email. Our team reads every message and aims to reply within one business day. We support customers worldwide.
Customer Support
support@frpb.in
Account access, licensing, billing, installation and general product questions.
Legal & Privacy
legal@frpb.in
GDPR / CCPA / UK-GDPR data-access and erasure requests, legal notices and compliance queries.
1. Before You Write
To help us resolve your query on the first reply, please include the email address on your FRPB account, your order or licence reference (if relevant), and a short description of what you need. If you are reporting a technical issue, your operating system and the exact error or device model help us enormously.
2. Refunds and Billing
Refund requests are handled under our Refund Policy. Email the support address above from your account email with your order reference and we will process eligible requests within the published window. Payments on this site are processed in US Dollars (USD) by our payment provider on checkout.
3. Data Requests
To exercise a data-access, correction, deletion or portability right under the GDPR, UK-GDPR or CCPA, email our legal address. We may ask you to verify your identity so we do not disclose account data to the wrong person. See our Privacy Policy for full details.
4. Operator Details
FRPB operates as FRPB (Remote — worldwide). Service area: Worldwide. You can read more about the team and the product on our About Us page.